Customer Success Renewals Intern
Sales & Business Development, Customer Service
Pune, Maharashtra, India
About Us
At PadCare, we’re on a mission to make hygiene sustainable. Founded in 2018, we have developed India’s first patented sanitary napkin recycling technology—PadCareX.
But we’re not just solving a waste problem, we’re building a circular economy that champions environmental resilience and social equity. Our service model closes the loop starting from collection, recycling, and transforming single-use sanitary napkins into sustainable materials, while also creating dignified jobs for marginalized waste workers, especially women, across the country.
With 100+ changemakers across 25+ cities, PadCare is driving real impact—for people and the planet. Recognized by Forbes, the World Economic Forum, and more, we believe business can be a force for good. If you do too, PadCare is where your purpose finds a home.
Oh, and you must have seen us on an episode of Shark Tank India, Season 2 - https://www.youtube.com/watch?v=7q0cmPtpJRo
To learn more about the work that PadCare is doing, check out the website: www.padcarelabs.com
Job Description
Role overview & Key responsibilities:
Key Responsibilities:
Assist in tracking upcoming and overdue contract renewals
Coordinate with clients for renewal discussions and follow-ups
Support in preparing renewal proposals, quotations, and documentation
Maintain and update renewal data in CRM systems
Work closely with internal teams (Sales, Operations, Finance) for smooth execution
Support in improving renewal processes and reporting metrics
Requirements
What we're looking for:
- Currently pursuing or recently completed a degree in Business, Management, or related field
- Strong communication and interpersonal skills
- Good organizational and time management abilities
- Basic understanding of sales/customer success processes is a plus
- Proficiency in MS Excel and/or CRM tools is preferred
- Self-driven with a willingness to learn and take initiative
- Culture Fit: Must align with PadCare’s values – Integrity, Entrepreneurship, Collaboration, Customer-First, Innovation.
Benefits
What You will Learn:
- End-to-end renewal lifecycle management
- Client communication and negotiation basics
- Data tracking and CRM handlingRevenue retention and customer success strategies
- Compensation: Competitive stipend in line with industry standards
- Growth Path: With this experience, you can grow into roles such as Design & Development Head as PadCare expands globally.
- Purpose With Impact: Join a mission-driven team transforming menstrual hygiene through sustainable solutions that uplift women’s health, the environment, and sanitation workers' dignity.
- Eco-Warrior in Action: Help recycle millions of sanitary pads and actively reduce landfill waste and carbon emissions—real impact, not just buzzwords.
- Innovation Meets Heart: Be part of a team that blends empathy with patented 5D recycling tech to build the future of circular economy.
- Grow With Us: We’re a fast-gowing, venture-backed startup offering real opportunities to scale your career as we scale our impact.
- A Culture That Cares: Work in a space where collaboration, inclusivity, and purpose aren’t just values—they’re how we roll every day.
